Contact

We're here to help — every step from your front door to your hallway bench.

At HMKO LTD, your experience matters just as much as the products we craft. Whether you have a question about your order, a product inquiry, or need post-purchase support, our customer care team is committed to delivering clear, kind, and timely assistance.

📬 How to Reach Us

✉️ Email Support

info@xb8cn.com
We respond to all enquiries within 24 hours during business days.
For order-related questions, please include your order number for quicker assistance.

📞 Phone Support

+44 1209 431564
Available Monday to Friday
Opening Hours: 9:00 AM – 5:00 PM (UK time)
If we miss your call, please leave a voicemail with your name and number — we’ll call you back promptly.

🏢 Company Details

HMKO LTD
Company Registration Number: 16508980
Registered Address:
3 Moorland Grove,
Bolton, England, BL1 5RX
(Please note: This is our administrative address, not a showroom or returns facility.)

🛍️ For Order & Shipping Questions

If your order hasn’t arrived within the estimated timeframe or you have questions about tracking, shipping, or returns, please contact us via email.
Our support team can assist with:

  • Tracking updates

  • Delivery status

  • Return & exchange process

  • Damaged or missing items

📦 Returns & Exchanges

We offer 30-day free returns for all eligible orders.
To initiate a return or exchange, email us at info@xb8cn.com with your order number and reason for return.
You can also visit our Returns Policy page for full details.

🌍 Wholesale & Collaboration Inquiries

Interested in partnering with us? Whether you're an interior designer, retailer, or content creator, we welcome meaningful collaborations.
Please email: info@xb8cn.com with the subject line “Collaboration Inquiry”.

🤝 We’re Listening

At HMKO LTD, customer feedback isn’t just welcomed — it shapes what we do.
If you have thoughts, praise, or suggestions, don’t hesitate to reach out. We read every message, and we value every voice.

Thank you for choosing HMKO LTD.
We look forward to hearing from you.